Thursday, February 12, 2009

Strengths-Based Development - the theory of developing your strengths, not your weaknesses

Over the past 10 years or so I have become familiar with the work done by the Gallup Organization around employee engagement, and on the related work by Marcus Buckingham. These have been important for me to develop an organization development, and learning, strategy, based on sound research.

A seriously landmark book for me, was "
First, Break All the Rules: What the World's Greatest Managers Do Differently ." I heard Kirk Coffman, one of the authors, speak in San Jose Costa Rica (I lived and did OD work there for a few years). This book is full of great suggestions and guidance on how to change things in your company to be more successful. The study that this book (and the books that followed) are researched to an extent that only Gallup could have done: millions of interviews with managers and employees, extensive correlation with business success metrics, and meta-analysis prove beyond a shadow of a doubt that there is something there in the numbers:
a) there are certain traits that make some managers more successful
b) some employees are more engaged than others, and that engagement can be tested/predicted(?) reliably using 12 questions (the "Gallup 12"). (I have practical experience with the Q12 and engagement surveys and can tell you it works.)

One of the management practices that are proposed by the series of books is "building your strengths." In a nutshell, this is what it says:
1) It is a waste of time and money to try to turn a weakness into a strength.
2) The best use of time and resources is to turn strengths into super-strengths (my words).
3) If there are weaknesses, there are work-arounds that can be found by using your natural strenths (TALENTS).

For learning and OD professionals, who have been focusing on detecting gaps (weaknesses) and then finding solutions for those gaps (training, etc), this is pretty revolutionary stuff!

While it makes sense on a philosphical level, on a day to day basis it sure seems logical to develop in our weak areas (that makes the pain go away)(and there's some real motivation there).

In my experience, there's a middle-ground and it's this:
1) Identify weaknesses that keep you from being as productive as you would like to be (and that are easily trainable/developable). Get better at those until they are no longer a barrier to your productivity.
2) Identify strengths that you naturally seem to be good at. These are those things that make you engaged and excited and full of energy. Become as good at those things as you possibly can (become the expert or the "guru").
3) Don't get stressed out if you aren't perfect at everything (nobody is perfect). You don't need to win at everything. If you try to develop areas that you are weak in, and that you really don't want to develop, you will really frustrate yourself. If those are important for your job, then gee! maybe you are in the wrong job.

Marcus Buckingham and Gallup have published several books in this vein. I recommend reading them in this order (the first book
First, Break All the Rules is a great overview of the whole thing. The other books just expand on the chapters of First, Break All the Rules and give more tools and details.)

1.
First, Break All the Rules: What the World's Greatest Managers Do Differently

2.
Now, Discover Your Strengths

3.
Go Put Your Strengths to Work

4.
The One Thing You Need to Know

5.
StrengthsFinder 2.0: Online Test from Gallup's Now, Discover Your Strengths (the Strengthsfinder test is included free when you buy Now, Discover Your Strengths).






strethgsfinder, galup Q12, gallupq12, now discover your strengts, discover your strengs

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