How to Evaluate eLearning

When evaluating e-learning or online courses, I look for:

content It is said that in e-learning "content is king." You cannot base an e-learning platform on anything else. Content should be new, targeted to specific audiences, and interesting.
training design How is the content presented? Do adult learners really learn that way? It should have interactivity and let people know how what they learn applies to their job.
translation Is the training translated into the languages you need? If not, what are the costs of translation?
technology Does the training work on the computers of the target learners? This is particularly a problem if the training has a lot of video content, which may not work on slower computers.
blending Does the training lend itself to blending instructor led training with the online content?
look-and-feel Does it look and feel interesting? Does it use the proper amount of white space, good design? Is it easy to navigate?
interaction Does it give the appropriate amount of interactivity for your target audience? You don't want to slow people down with too much interactivity, but you also don't want to have just reading from the screen. Look for a balance.
applicability Is it applicable to your needs? Do you need full courses, or just job aids with "chunks" of knowledge that can be quickly accessed?
tracking Does the elearning have a way to track who has taken it, how many hours they spent, and if they passed the test(s)? What kind of reporting/analytics is available?
LMS Does the eLearning work with the LMS you have? If you don't have an LMS, does the program have an LMS built-in that you like?
Cost Of course cost is a factor. In calculating the cost, the best way is to calculate the total cost per learning completed, and compare Instructor Led Training (ILT) and eLearning. Be sure to include travel costs, etc.
Pilots The best way to evaluate an elearning program is to conduct a pilot. I find that many eLearning vendors are willing to provide a couple of free licenses so that I can test out their products. I am very sceptical of companies that want me to buy their elearning without a pilot.